Frequently Asked Questions
Quick answers to the questions we hear most.
How do I place an order?
Set your delivery location, browse restaurants, add dishes to your cart, then go to checkout to confirm and pay.
What are the delivery fees?
Delivery fees are calculated per restaurant based on distance and are shown clearly before you confirm your order.
How long does delivery take?
Each restaurant shows an estimated preparation and delivery time. You can track your order live once it's on the way.
How do rewards points work?
You earn points on eligible orders and can redeem them from the Rewards screen for discounts and offers.
Can I schedule an order for later?
Yes. At checkout you can choose to schedule your order for a later time that suits you.
How do I contact support?
Open Support from your profile to start a ticket. Our team typically replies within a few hours.